We offer two mounting options, but a wall-mounted system is most common. The wall-mounted system is our MVP (most versatile product) that leverages the studs of your home as the main source of stability. A wall-mounted system is great for areas like closets and laundry rooms and allows you to retain floor storage and benefit from easier cleanup. Unlike floor-mounted systems, our wall-mounted systems don't require molding alterations or shimming for uneven floors or walls.  

Our floor-mounted system uses the floor as its main source of stability and is secured to the wall in your space. Although less common, we do sometimes recommend it for spaces such as a pantry, entryway, and window bench to create a built-in look.  

The EasyClosets Thermally-Fused Laminate (TFL) panel is a ¾” thick furniture-grade composite board made of hardwood Canadian Chipboard. This is the same material trusted in the commercial and residential furniture industry. 

The laminate exterior of our panel is adhered to the panel surface using a thermo-fused application, a combination of heat and pressure, which makes it scratch resistant. Not only does the panel have a screw-holding capacity, but an 8-foot section can hold up to 1,200 pounds when properly designed, installed, and with the weight evenly distributed across all intersections (please notify your designer if you plan to hang or store anything other than clothing in your closet). See our Product Specs & Quality page for more details.

Our most common depth for wall-mounted systems is 14" deep, which is the closet industry standard. However, you can also select a 12” depth if desired. Our floor-mounted systems have several depth options, including 12", 14", 19" and 24". The 12” depth is typically only used for shelving in narrow spaces, such as odd-shaped pantries. Your designer will help you determine the best depth for your unique space.

We can supply you with custom-sized cabinet doors in several styles to be mounted to the front of your closet organizers. However, we do not sell traditional, sliding or bifold closet doors to go over the opening to your closet. We recommend you obtain those types of doors locally. Please visit the Our Solutions page and select the space you’re looking to organize (Closet, Pantry, Laundry, or More Spaces) to explore door styles or call our Professional Design Team at 1-800-910-0129 (option 3) if you have any questions.

Absolutely! Our regular shelves sit on pins that can be easily adjusted to fit your evolving needs by simply moving the pins to a new level. Our locking cam shelves and hanging rods are adjusted up or down using a screwdriver. However, since our products are custom-cut, changing the width of sections in your closet will require the purchase of new shelves and vertical panels. Adding accessories such as jewelry trays, belt racks, and valet rods can always be done at a later time to enhance your space. If you want to ensure adjustability of your design before purchasing, you can give our Professional Design Team a call at 1-800-910-0129 (option 3). If you have purchased your closet system already and want to make a change, please give our Customer Service Team a call at 1-800-218-2492 and they will assist you. 

We do not recommend painting over the finish of an EasyClosets solution. Paint will not adhere properly to the surface of our Thermally-Fused Laminate panels. We offer a variety of high-quality and aesthetically pleasing finishes ranging from natural wood grain to statement-making solid colors. Please visit the Our Solutions page and select the space you’re looking to organize (Closet, Pantry, Laundry, or More Spaces) to explore finish options. 

Our closet systems use a standard top shelf height of 84 inches (7 feet). This is based on a typical ceiling height of 96 inches (8 feet) and leaves a foot of usable shelf space across the full length of the top shelf. The usable height for our standard hanging sections is based on this 84 inch height (double hang is 40” top and bottom, tall hang is 65”, medium hang is 50 to 55” and short hang is 40”), and works well for people up to the height of 6 feet. If you are taller than this, the design for your closet organizer can certainly be customized in our design tool to accommodate your height or unique ceiling height. You may also give our Professional Design Team a call at 1-800-910-0129 (option 3) and they can access your saved design to assist you with top shelf height adjustments. 

We offer two ways to design your space. You can use our free Online Design Tool (available on desktop and tablet) to experiment, visualize, and discover what’s possible—all at your own pace. Explore how different project types, finishes, and accessories factor into the cost of your project, and adjust according to your budget. Our design team will be on standby, ready to assist if and when you need them.  

Or, you can use our free Design Service and a dedicated designer will help you visualize and bring out the potential in your space, addressing any unique space or organization challenges. You will receive a detailed estimate in just 1-2 business days after submitting the measurements of your space. 

Of course! Just give our Professional Design Team a call at 1-800-910-0129 (option 3) and we'll assist you with modifications to fit your needs. We can add or delete components for you and change dimensions. Our designers will help ensure you end up with a design that satisfies your closet organization needs and that best utilizes your available space. 

Our Online Design Tool defaults to a wall-mounted system, but you do have the option to switch to a floor-mounted system, following the steps in this tutorial video. Please note that floor-mounted closet systems will require the removal of base trim for installation and the standard top shelf height will increase by 2.75 inches.  

Yes! EasyClosets solutions can be custom designed to accommodate odd-shaped spaces and obstructions such as windows, vents, etc. We recommend working with one of our professional designers to determine the best way to optimize your unique space. Odd-shaped closets are their specialty! Learn more about our Design Service. 

The cost of your project will depend on many factors, including size, color, finish, mount type, components, and accessories. Our pricing is unique to this industry, because we have a factory-direct approach that cuts out the commissioned in-home designers and install crews, allowing us to deliver a high-quality product for less. We recommend using our free Online Design Tool to see in real time how various finishes, colors, and designs impact the cost of your project. Or, you can leverage our free Design Service to receive a detailed proposal that includes design options at various price levels. Our designers will work with you to create a custom closet system that meets your needs and fits within your budget. Our closet organizers ship for free when you spend over $400 and come with a Limited Lifetime Warranty for as long as you own your home. For additional warranty details and more information regarding cost, please call our Professional Design Team at 1-800-910-0129 (option 3). 

Once you have a design you are happy with, you can sign into your account and complete your order online or over the phone by calling our Professional Design Team at 1-800-910-0129 (option 3) during business hours. 

EasyClosets uses state-of-the-art manufacturing equipment and has one of the fastest turnarounds in the industry. Once your order is submitted, it will proceed immediately to manufacturing. Shipping times vary and we suggest you consult with our Professional Design Team at 1-800-910-0129 (option 3) to verify an estimated ship date (some restrictions such as inclement weather may apply). Your project will ship via parcel or freight carrier with a just-for-you Design Guide, Instruction Booklet, and all of the hardware needed to make installation simple for you. For more information about installation, please visit our Installation page. 

Yes, during the checkout process, you will have the option to select a specific ship date after you have entered your shipping information. We refer to this as an "on-hold" order. Your project will not be manufactured until you are ready. You can call your designer prior to your desired manufacturing date and make any changes you might require. If you add more to the project, we will charge you the difference, and if you decide to delete anything we will refund you the difference. Then, when you are ready, we will send it to manufacturing. 

If you've purchased your closet system from us, we're happy to sell individual components to you to change or modify that closet (ie. shelves, closet rods, drawers, baskets or hardware). Please have your name, invoice number, or email address used for your order available when you call. Contact our Customer Service Team at 1-800-218-2492. 

Unfortunately, no. All sales are final. Once your order is submitted, it will proceed immediately to manufacturing to be custom-cut to your dimensions and will ship as soon as possible. If you have doubts or reservations about your dimensions, color choice, or other factors, please take the time to review those elements before you place your order. One of our professional designers will be happy to help before the purchasing process. Our Professional Design Team can be reached at 1-800-910-0129 (option 3). If you have already purchased, please call our Customer Service Team at 1-800-218-2492 with any questions you may have. 

EasyClosets uses state-of-the-art manufacturing equipment and has one of the fastest turnarounds in the industry. Once your order is submitted, it will proceed immediately to manufacturing unless you have selected a specific ship date in the future. Shipping times vary and we suggest you consult with our Professional Design Team at 1-800-910-0129 (option 3) to verify an estimated ship date. Your project will ship via parcel or freight carrier with a just-for-you Design Guide, Instruction Booklet, and all of the hardware needed to make installation simple for you.  

Please be aware that our shipping (and manufacturing) dates are ESTIMATED. Many factors in today's business climate cause us to caution you if you plan to install your project within defined calendar dates, or hire 3rd party installers or contractors in advance or your project's arrival. For more details on estimated shipping dates, please call our Professional Design Team at 1-800-910-0129 (option 3). 

At EasyClosets, your initial purchase price includes the cost of manufacturing and free shipping (if the order is over $400) to the address provided to us. Please note that freight companies will not deliver in neighborhoods where access is limited, where driveways are exceptionally long, or where overhanging branches impede the driving of freight company pup trucks. EasyClosets freight deliveries are curbside only. If you do have impediments restricting delivery, and you still decide to move forward with your project, please know that EasyClosets is not responsible for any additional costs involved in expediting the delivery to your doorstep. Please inform your designer or call our Professional Design Team at 1-800-910-0129 (option 3) for more information. 

Additionally, if the customer cannot accept a freight delivery to their place of residence and asks that the freight company hold their project in storage or change the delivery address, the customer will also be responsible for those charges. Generally, freight depots will charge a daily fee to hold projects for up to 30 days. If, after discussing the matter with our customer service department, a customer does decide to take advantage of either a white-glove service or storage of their order, the customer will know in advance the daily charge for storage and any other additional service (if it is available in their area). In each case, the credit card on file with EasyClosets will be charged for the additional service. 

Yes, it will. We currently use two methods of localized delivery, parcel and freight carriers. In the case of parcel shipments, you will be sent tracking information after the project leaves our plant and deliveries are dropped-shipped to your home. This means a parcel carrier will show up at the delivery address you provide us on a day and time that is beyond our control. 

Yes, however there is an 8% surcharge to change the shipping of your order from freight (LTL) to parcel. LTL shipments are palletized and shrink-wrapped to mitigate shipping damage, whereas boxes are shipped individually via parcel carriers. If changing from LTL to parcel, please be aware of the following:  

• For large orders, there is an increased risk for damage with parcel delivery methods. 
• Any replacements, especially vertical panels, may very likely be shipped via a freight delivery service (to mitigate additional damage). 
• This 8% surcharge is being made to cover additional charges from parcel carriers and is NOT an expedited service charge. 
• The 8% surcharge is non-refundable, regardless of the potential for unforeseen damage. 
• No compensation will be offered due to the delay in delivery of this project or for downtime incurred by our customer or their vendors. 

To take advantage of the 8% surcharge, you must confirm your agreement to this policy via an email to our design department prior to the submission of your order.  

EasyClosets will replace any damaged or missing elements of your project, but only within 90 days from date of delivery with no cost to you. Beyond that 90-day limit the customer is responsible for all replacement and shipping charges. Our goal is customer satisfaction, and we understand how unforeseeable circumstances may delay your installation. Please submit a replacement request in your Order History for any damaged or missing parts. Refer to this article for more information on submitting a replacement request.  

We thoughtfully designed our products to make installation easy, with pre-drilled holes, pre-cut shelves, pre-inserted cam screws, pre-assembled drawer boxes, and custom instructions. A basic proficiency with tools and some DIY experience is helpful, but not required. 80% of EasyClosets customers opt to install their solutions themselves, with the rest hiring local handymen. To learn more, visit our Installation page.  

The typical installation requires the use of a tape measure, drill, screwdriver, hacksaw and level. To see the basic steps involved for an installation, visit our Installation page.  

Each order is accompanied by a personalized Design Guide and corresponding Instruction Booklet to help you navigate the DIY process. The Design Guide includes a Parts List that is unique to your design. We recommend using this list to take inventory before you begin. Review the clearly marked phases in the Design Guide and follow the step-by-step instructions for each phase in the corresponding Instruction Booklet. For more information, including a library of how-to videos, visit our Installation page.  

The only thing that will require cutting is the rail (the first step of your installation) and the rail cover (the last step of your installation). Both can be cut using a hacksaw. We cut all of the shelving and hanging rods to your space’s exact dimensions (to the nearest 16th of an inch) before shipping to you. If you order crown or base molding, you are required to cut it for installation using a miter saw. 

No, our closet organizers are attached to the wall behind the unit using our patented rail system. For more information, including a library of how-to videos, visit our Installation page.  

You can clean your closet system by wiping with a damp cloth. Citrus-based, spray adhesive cleaners also work well. 

Our closet systems can be mounted to concrete walls similar to the method used for regular sheetrock walls. The only difference is that we require the use of blue Tapcon masonry screws instead of the regular black rail screws that are used with sheetrock. Likewise, if you have metal studs, you will use the toggle bolts we supply with your order. Please specify that your closet organizer will be mounted to concrete or metal studs during the design process by selecting the Concrete or Steel Wall Type in the “Features” window located in the top menu of our Online Design Tool. You may also call our Professional Design Team at 1-800-910-0129 (option 3) during business hours prior to ordering for assistance. 

Absolutely! Our regular shelves sit on pins that can be easily adjusted to fit your evolving needs by simply moving the pins to a new level. Our locking cam shelves and hanging rods are adjusted up or down using a screwdriver. However, since our products are custom-cut, changing the width of sections in your closet will require the purchase of new shelves. Adding accessories such as jewelry trays, belt racks, and valet rods can always be done at a later time to enhance your space. If you want to ensure adjustability of your design before purchasing, you can give our Professional Design Team a call at 1-800-910-0129 (option 3). If you have purchased your closet system already and want to make a change, please give our Customer Service Team a call at 1-800-218-2492 and they will assist you. 

EasyClosets solutions are engineered for easy, do-it-yourself installation. While most customers choose to install the solution themselves, others look to a local handyman or contractor to complete installation. Due to the DIY nature of our offering, EasyClosets is NOT responsible for costs incurred from having the solution professionally installed by a professional handyman or contractor. We strongly advise that you take the time to schedule any third-party installation help only AFTER you have checked the shipment for any damaged and/or missing parts, reviewed the installation instructions, and scheduled the installer's arrival time when you feel all the various elements of the project are fully in hand. Our ultimate goal is to help make the installation as effortless as possible for you. If you would like additional input or advice on this important stage of project installation, please do not hesitate to call our Customer Service Team at 1-800-218-2492 during working hours. 

Yes. We offer a Limited Lifetime Warranty on materials and workmanship. 

Should you decide you want to modify an organization system purchased from our company, (ie: shelves, closet rods, drawers, baskets or hardware), just call our Customer Service Team at 1-800-218-2492. We can verify your previous order with your name, invoice number or email address and gladly assist you with your parts order. 

We accept returns of unused materials within 30 days of purchase. Return shipping costs are the customer’s responsibility. For our complete return policy, please refer to our policies. 

Our Privacy Policy explains how EasyClosets collects, uses, and protects information about you. Please click here to see our Privacy Policy. 

The EasyClosets Online Design Tool is a free feature exclusively offered to consumers considering the purchase of a home organization system from EasyClosets.com. Using this proprietary software for commercial use is prohibited. Failure to comply will lead to account deactivation and the potential of legal action.